Our Services
Network Support
We provide our clients with a full range of computer network hardware and software support services, both remotely and on-site.
But we do much more than just fix problems: We specialize in proactive, preventative maintenance to help avoid problems in the first place. This lets our clients accommodate growth and avoid costly down-time.
If problems do occur, you won’t find a more responsive team. We’ll listen carefully to you, ask the right questions to diagnose the problem, and then explain our solution to you in plain English, not “Geek-Speak.”
Network Design
Whether you’re building your network from scratch or need to upgrade your existing one, we start with a thorough Network Infrastructure Assessment to determine your current needs and ensure a smooth and economical growth plan for the future.
We can design, install, and support your LANs (local-area networks), WANs (wide-area networks), wireless networks, Internet, email, and intranet systems. Plus, we can manage the entire project, from vendor selection to the migration of you infrastructure, software applications, and data seamlessly on to the new network.
Network Security & Data Protection
The cost of a network security breach – from hackers, thieves and viruses – can be crippling. Forrester Research estimates that if a law firm were to lose significant confidential information, costs could be as high as $35 million.
Safeguarding the security of your network is not something that can be taken lightly. A surprising number of firms put themselves at risk by not having:
- Up-to-date company-wide antivirus software
- Tested and effective firewalls
- A reliable back-up and data-recovery plan
- Network monitoring systems
- A consistently enforced company-wide password policy
- Network hardware safely protected in a fire-proof, locked environment
We help our clients cut their risk by undertaking a comprehensive security assessment, and then putting systems in place to minimize their exposure.
Paperless Office Implementation
Solid IT Solutions has helped many firms drastically reduce their paper use, and can develop a customized solution for your company, too.
The drive to go paperless goes beyond just “green” considerations. For many companies, especially file-intensive ones like law firms, which need to retain files for an extended period of time, the cost of increasing physical file storage is considerable.
Project Management
If you’re undertaking an IT project, leave the project management to us, so you can focus on building your business. We will be the single point of contact between you and any vendors needed to complete your project. No finger-pointing, no stalling, and no surprises. Just painless delivery and clear, consistent communication.
Desktop Support & Deployment Services
Nothing kills staff productivity like computer crashes and downtime. Our desktop support services help everyone on your team stay efficient, by providing responsive on-site and remote desktop support.
We also advise our clients in the design, selection, and implementation of cost-effective personal computing solutions, whether it’s one workstation or one hundred.
Mobile & Remote Computing
Providing your team with the flexibility to work remotely – from home, on mobile devices, or from a client’s office – has benefits for everyone involved. But it’s crucial to find a balance between convenience and security.
We can help keep your team mobile and efficient through secure Virtual Private Networks (VPN) and cost-effective mobile technology solutions that meet your needs.
Cloud Computing
We can help you take advantage of the cost savings and efficiencies of “cloud computing,” where applications and data are hosted remotely, and accessible from anywhere. This approach is scalable, and means lower hardware investment and maintenance costs. Talk with us to see if cloud computing makes sense for you.
